Shipping policy

We are committed to delivering your favorite fruity milk powders safely and efficiently. We aim to make the shipping process transparent, simple, and reliable.

Order Processing Times

All orders are processed within 1–2 business days after placement, excluding weekends and U.S. holidays. Orders received after 5:00 PM EST will be processed on the next business day. Once processed, your order is prepared for shipment with care to ensure freshness and quality.

Domestic Shipping Options

We currently ship exclusively within the United States. Shipping outside the U.S. is not available at this time.

We offer the following shipping options for domestic orders:

All delivery times are estimates and may vary due to factors outside our control.

Shipping Costs

Shipping fees are calculated at checkout based on your selected shipping method. Orders over $50 qualify for free standard shipping. Please note that any additional fees such as taxes or duties are not applicable as we only ship domestically.

Local Delivery & Pickup

We do not offer local delivery, in-store pickup, or curbside pickup at this time. All orders are shipped directly to the address provided during checkout.

Order Tracking

Once your order has shipped, you will receive a shipment confirmation email with a tracking number. You can use this number to monitor your order’s progress. If your package is lost or delayed, please contact our customer support team at info@quarmelisco.com for assistance.

Potential Service Interruptions

While we strive to meet delivery estimates, orders may be delayed due to weather, carrier disruptions, or other factors beyond our control. We appreciate your patience and will keep you informed of any significant delays.

Returns, Changes, and Cancellations

For information regarding returns, refunds, order edits, or exchanges, please see our Refund Policy. Orders can be canceled or edited before they are shipped by contacting our customer support team. Once an order has shipped, it cannot be canceled.